I've received my GoPro back yesterday, after a quick test it appeared to be working, with playback appearing smooth and without any of the 'stuttering' previously exhibited. Even when I turned the Protune option on, there were no footage problems and the menus scrolled with crashing the camera. When connected to my computer I was prompted to upgrade the firmware - I chose to ignore this for now and contacted GoPro for advice as the firmware mentioned it fixed (amongst other things) freezing issues. TBH I'd have liked to have had some information from GoPro if they'd identified the problem.
Today, the camera froze again while navigating through the menu options. (argh). I decided to bite the bullet and apply the firmware, HD2.08.12.222.WIFI.R56.00. I installed the firmware to the camera, wifi bacpac and remote, so far the menu's and the video has worked correctly. Only time will tell if this has finally fixed the issue!
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