Friday, 11 January 2013

GoPro has come home.

I've received my GoPro back yesterday, after a quick test it appeared to be working, with playback appearing smooth and without any of the 'stuttering' previously exhibited. Even when I turned the Protune option on, there were no footage problems and the menus scrolled with crashing the camera. When connected to my computer I was prompted to upgrade the firmware - I chose to ignore this for now and contacted GoPro for advice as the firmware mentioned it fixed (amongst other things) freezing issues. TBH I'd have liked to have had some information from GoPro if they'd identified the problem.

Today, the camera froze again while navigating through the menu options. (argh). I decided to bite the bullet and apply the firmware, HD2.08.12.222.WIFI.R56.00. I installed the firmware to the camera, wifi bacpac and remote, so far the menu's and the video has worked correctly. Only time will tell if this has finally fixed the issue!

Monday, 17 December 2012

GoPro dilemma.

Is it worth trying to sell my HD Hero 2 and Wifi bacpac, and put the money towards a new Hero 3 Black Edition? Decisions decisions.

Friday, 7 December 2012

GoPro to be returned.

I've now received an RMA from GoPro to send the my GoPro back, so it looks like I'll be without it for the Christmas Holidays. I was hoping to be able to have used it for the MTB clubs Xmas Eve ride, but that seems unlikely now. I don't know how long a turn around they have on repairs, but it's going to be several days in transit. Hopefully it will be sorted and I'll have a camera back that doesn't freeze when changing recording modes; a working Protune mode will be good to!

The support from GoPro has been good (despite not been able to resolve the problem with out having to return the camera). My allocated support technician replied to my emails promptly, so can't grumble on that front.